WhattNexus
Multi-Session WhatsApp: Sales, Support & Brand Lines
One number for everything works until sales promo replies bury support tickets.
Separate intents across numbers
Many orgs run sales, support, and VIP lines. Multi-session WhatsApp keeps brand voice clear and makes routing rules obvious — promo blasts should not drown billing complaints.
Session health is an ops metric
Disconnected sessions silently kill campaigns. Dashboards should show health before marketing hits “send,” and alerts should page the right owner.
One inbox, many sessions
Agents need a single workplace that shows which line owns the chat. Jumping across WhatsApp Web profiles does not scale past two people.
Campaigns with guardrails
Bind broadcasts to the correct session and template set. Never let a junior marketer blast from the CEO’s support line by accident.
WhattNexus sessions
WhattNexus multi-session messaging plus shared inbox and campaigns is built for teams that outgrew a single handset.